Contact Us | Rita Cashmere Nepal

Get in Touch with Nepal's Leading Cashmere Manufacturer

Whether you’re interested in wholesale cashmere, OEM/ODM manufacturing, private label services, or custom orders, we’re here to help. Our team is ready to answer your questions, provide quotations, and start a partnership that brings authentic Nepalese Chyangra Pashmina to your customers.

Contact Information

Rita Cashmere

Authentic Nepalese Chyangra Pashmina Manufacturer Since 2013

⭐⭐⭐⭐⭐ 5.0 Rating on Google – Trusted by Global B2B Clients

📍 Address:
17 Man Marg
Kathmandu 44600
Nepal

📧 Email:
info@ritacashmere.com

📱 Phone / WhatsApp:
+977 982-6872664

🌐 Website:
www.ritacashmere.com

Business Hours

Sunday – Friday: 9:00 AM – 5:00 PM (Nepal Time, UTC+5:45)
Saturday: Closed

Nepal Time Conversion:

  • New York (EST): Nepal is 10 hours and 45 minutes ahead
  • London (GMT): Nepal is 5 hours and 45 minutes ahead
  • Sydney (AEDT): Nepal is 5 hours and 15 minutes behind
  • Tokyo (JST): Nepal is 3 hours and 15 minutes behind

Response Time:

  • Email inquiries: Within 24 hours (business days)
  • WhatsApp messages: 2-4 hours during business hours
  • Urgent matters: Contact via WhatsApp for fastest response

Note: We’re closed on Saturdays but check emails periodically for urgent inquiries.

What Happens After You Contact Us?

Our Response Process:

Step 1: Acknowledgment (Within 4 hours)

  • You receive confirmation that we’ve received your inquiry
  • Assigned to appropriate team member
  • Initial timeline provided

Step 2: Initial Consultation (Within 24 hours)

  • Detailed response to your inquiry
  • Preliminary information and guidance
  • Request for any additional details needed
  • Schedule call/meeting if beneficial

Step 3: Quotation & Proposal (2-3 business days)

  • Comprehensive quotation based on your requirements
  • Product recommendations and options
  • Timeline breakdown
  • Sample availability information
  • Next steps outlined

Step 4: Follow-Up & Partnership

  • Answer any questions about quotation
  • Arrange samples if needed
  • Schedule factory visit (if applicable)
  • Begin order process or continue consultation

Contact Us For:

🛍️ Wholesale & B2B Inquiries

  • Wholesale cashmere product pricing
  • Bulk order quotations
  • Stock availability
  • Volume discounts
  • Distribution partnerships

Best Contact Method: Email with quantity estimates

🏭 OEM/ODM Manufacturing

  • Custom manufacturing services
  • Design development support
  • Technical specifications discussion
  • Private label production
  • White label programs
  • Bespoke cashmere creation

Best Contact Method: Email with project details or schedule a call

📦 Sample Requests

  • Physical product samples
  • Color yarn swatches
  • Quality evaluation samples
  • Custom prototype development
  • Sample pricing and availability

Best Contact Method: Email or WhatsApp

📋 Product Information

  • Product catalog requests
  • Technical specifications
  • Material certifications (NPIA, SGS)
  • Color chart access
  • Care instructions
  • Quality documentation

Best Contact Method: Email

🌍 International Shipping

  • Shipping quotes and options
  • Delivery timelines
  • Customs documentation
  • Import requirements
  • Logistics coordination

Best Contact Method: Email with destination details

🤝 Partnership Opportunities

  • Long-term partnership programs
  • Exclusive arrangements
  • Collaborative projects
  • Market expansion discussions
  • Strategic alliances

Best Contact Method: Email to schedule meeting with leadership

🏢 Factory Visits

  • Schedule facility tour
  • Quality inspection arrangements
  • In-person consultations
  • Kathmandu visit coordination
  • Accommodation and logistics support

Best Contact Method: Email at least 2 weeks in advance

💬 General Questions

  • Product questions
  • Process inquiries
  • Company information
  • Certification details
  • Any other questions

Best Contact Method: Email or WhatsApp

Alternative Contact Methods

📱 WhatsApp Business

Number: +977 982-6872664

Benefits:

✓ Direct communication with our team
✓ Quick responses during business hours
✓ Share photos and documents easily
✓ Voice messages for complex discussions
✓ Real-time conversation

Best for: Urgent inquiries, quick questions, ongoing order updates

Available: Sunday-Friday, 9 AM – 5 PM Nepal Time

📧 Email Contact

Primary Email:
info@ritacashmere.com

For All Inquiries:

  • General questions and information
  • Quotation requests
  • Sample orders
  • Technical specifications
  • Quality and certifications
  • After-sales support
  • Partnership opportunities

Response Time: Within 24 hours on business days

Free Worldwide shipping

On all orders above $50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

PayPal / MasterCard / Visa